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Zebra Pen Corporation – Open Positions

For over a century Zebra Pen has supplied the world with the highest quality writing instruments and marking instruments. We are a world leader in innovation and have dedicated ourselves to excellence. With a long history of employing dedicated, innovative and motivated employees, we take pride in our quality standards both in our product line and with our people. Zebra Pen offers a challenging environment where your talents as a leader in Marketing, Office Support, Sales and other key departments will improve and grow as we grow our business.

Looking for career opportunities? We are always looking for new, innovative and creative ideas. If you are interested in joining our team you can submit your resume with cover letter and salary requirements to employment@zebrapen.com or 242 Raritan Center Parkway Edison, NJ 08837 Attn: Human Resources. Please reference the position title in the subject of your email.

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Open Positions

Accounts Receivable Administrator

Edison, NJ

The Accounts Receivable Administrator is responsible for the maintaining, servicing and updating of Art, Commercial, and Web accounts with regards to the collection of monies owed as well as the accounting for this area. The Accounts Receivable Administrator will keep cash flow current to maintain low AR balances. This position will interact with customers to ensure that all orders are paid for promptly and correctly and to settle any disputes regarding deductions, shipments and/or billing discrepancies. The Accounts Receivable Administrator is responsible to ensure 100% financial collection for invoices and will interact with all sales managers as needed. This position will perform special projects in compliance with company goals, policies, and procedures as they pertain to collection activity and specified Accounts Receivable goals and objectives.

Responsibilities include but are not limited to:

· Meet defined department and individual goals and assist the Accounts Receivable Representative and Accounts Receivable Supervisor with assigned month end reporting deadlines and activity metrics.

· Communicate with internal staff regarding customer payments and issues preventing a timely resolution on Special Projects. Research and perform Special Projects as assigned.

· Work with other departments as well as operations to troubleshoot and resolve departmental projects.

· Develop positive working relationships when interacting with customers and our internal sales team.

· Follow up with Art and Commercial customers regarding status of payments, deductions, credits and charge backs. Print aging report and send past due reminder letters via e-mail or fax. Responsible for the collection of payments regarding the above accounts and processing of payments with regard to Art, Commercial, and Web invoices

· Daily deposits and entering of checks and wire transfers for all accounts into D365 system. E - mail cash spreadsheet and scanned checks totals. Prepare and send daily Sales and Dashboard e-mail.

· Research customer deductions (shortage claims, miss-shipments, pricing issues, returns etc.) and work with AR Supervisor on allowances. Issue credit memos if deductions are valid, send chargebacks with all backup documentation if deductions are not allowed.

· Inform sales managers of account status with regards to non-compliance of payment terms, large returns, and invalid deductions

· Coordinate with Operations on large returns, expected return dates and shipping method. Write up credit memos for product returned and apply to customer deductions in D365. Chargeback customers for product deducted and not returned,

· View customer websites on a daily basis to confirm invoices received via EDI; download detailed remittance advice, expected invoice due dates and deduction paperwork Submit claims for shortages, pricing, and unit of measure discrepancies and non-receipt of invoices.

· Track customer shipments by creating and accessing daily schedule exception reports, follow up with freight companies to assure damaged merchandise is returned to Laredo Freight Dispatch (LFD). Inform Logistics and Compliance Manager of large discrepancies

· Provide Supervisor with monthly cash projections by viewing customer websites, trial balances and D365 reports

· Attend conference calls with Managers, Sales Reps and Account Reps to resolve any situations involving A/R issues or contracts · Obtain program payable paperwork and give to Supervisor to process.

· Obtain penalty paperwork and give to Logistics Manager when customer takes deductions.

· Research and obtain credit references. Check that all paperwork is received and send program form for Sales Manager to complete.

· Other duties as needed or assigned


· 1-3 Years Accounts Receivable experience

· Detail oriented

· Proficient in relevant computer applications (Microsoft Word, Excel, Outlook & Axapta)

· Strong written and verbal communication

· Proactive, responsible with a cheerful outlook

· Working knowledge of windows-based operating system

· Good Analytical skills

· Ability to work independently and with a team

· Exposure to D365 or similar ERP Software a plus

· Office products industry a plus · Knowledge of basic accounting

· Ability to work cooperatively and collaboratively with all levels of employees to maximize performance, creativity, problem solving and results.

· Accounts Receivable knowledge (commonly used concepts, practices, and procedures)

· Ability to multi-task

· Good math skills

· College Degree preferred

Updated – February 17, 2022

ERP Administrator

Edison, NJ

The ERP Administrator will provide configuration, installation, security, in support of Microsoft D365. The ERP Administrator will aide in managing, planning, coordinating, and operations of the company’s ERP system, including implementations and daily support using best practices for business operations and in accordance with corporate goals. The ERP Administrator will assist in planning and executing ERP projects in various areas including distribution/warehousing and manufacturing utilizing ERP software and other related applications. The ERP Administrator will be working closely with the IT Manager on projects including scoping, kick off, design, development, testing, implementation, training, and change management. The ERP Administrator will expand the company’s use of data as a strategic enabler of corporate goals and objectives. This individual will also be expected to be hands-on with technology and will assist with ongoing support, reporting needs and end user training in addition to coordinating internal and external resources. The ERP Administrator will aide in developing, coordinating, implementing, and communicating the organization’s internet-based strategies and initiatives for Electronic Data Interchange (EDI) systems. The ERP Administrator supports Zebra Canada and Monterrey locations and is part of the IT team. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected.

Responsibilities include but are not limited to:

1.Strategy & Planning –
•Seek out opportunities to apply IT solutions to company problems and providing recommendations regarding technical solutions that will improve business processes
•Contribute to developing Short and Long-term goals for ERP ensuring that the software meets business requirements, goals, fulfills user requirements, and identifies and resolves systems issues
•Utilize the organization’s change management process across all affected areas
•Assist with the design/review of new applications and integration strategies for EDI systems

2. Acquisition & Deployment –
•Liaise with vendors to recommend any additional hardware or software requirements needed for successful ERP deployments, configuration, and maintenance that best meet company goals
•Assist with contracts negotiations with ERP software and service providers as needed
•Coordinate with IT Manger and company’s ERP suppliers for prompt rectification of any problems or emergencies
•Evaluate proposals to identify potential problem areas and make the appropriate recommendations
•Collaborate internally and with ERP consultants to implement a disaster recovery solution to enable business continuity
•Ensure the success of enterprise level application rollouts
•Contribute with research on EDI related hardware and software in support of procurement and system development efforts
•Maintains the Test/Dev systems used to support Microsoft D365. Assists in the configuration, review and analysis of business processes used by Microsoft D365 in all locations

3. Operational Management -
•Coordinate with IT Manger to evaluate ERP applications, systems software, products, and/or enhancements to existing applications throughout the enterprise
•Collaborate with analysts, designers, and system owners in the testing of ERP software programs and applications
•Ensure that any ERP integration into company systems meets functional requirements, system compliance, and interface specifications
•Perform daily monitoring and troubleshooting of the ERP system
•Prepare and deliver activity and progress reports for presentation to management
•Provide direction for the marketing team in support of ERP web operations
•Coordinate feasibility studies for ERP products under consideration for purchase, and give advice based on findings
•Assist in Managing and maintaining administration and security of Microsoft D365. Coordinate all customization requests with managed service vendor through their portal. Work with user to try and resolve any local issues before they are forwarded to vendor. Review all testing with users before any code is pushed to production
•Respond to and investigates end-user Microsoft D365 software issues, as well as supplier EDI issues. Interacts with internal staff on all levels to help resolve ERP-related issues and provides answers in a timely manner

4. Asset Coordination - •Builds and maintains vendor relationships and aides in the purchase of hardware and software products and other IT supplies. Ensures that company assets are maintained responsibly

5. Training –
•Support and train the end users on the functionality of Microsoft Dynamics D365
•Seek and participates in development opportunities above and beyond internal training
•Manage training and implementation of new ERP projects for US, Monterrey MX, and Canada Requirements: This role requires an in-depth understanding of and hands-on working knowledge of Microsoft Dynamics 365 F&O, min Experience of 3 -5 years The D365 F&O Admin must have experience working closely with end users as well as members of other departments Prior experience with Microsoft Dynamics AX/D365 F & O Highly motivated individual – you must be proactive, enthusiastic, agile, show initiative, and be good at multi-tasking Must be organized and detail-oriented Ability to identify roadblocks, craft comprehensive solutions, and deliver successful outcomes

Excellent communication skills Bachelor’s degree or higher/ or equivalent work and technical experience Familiarity with finance business processes as well as experience working with finance teams and technologies Experience with Microsoft Power BI Experience with Microsoft Azure a plus Experience with EDI Analytical mindset with Strong problem-solving skills Excellent collaboration skills Keen attention to detail Ability to plan and lead initiatives independently Excellent organization skills and ability to manage multiple projects simultaneously

Updated – January 20, 2022

Sales Analyst

Edison, NJ

The Sales Analyst is responsible for the collection, analysis and reporting of sales related data in an on-going effort to increase overall sales productivity. The Sales Analyst must collect sales information and evaluate performance based on sales forecast while taking into consideration current economic conditions. As well as Develop and track key performance indicators. The Sales Analyst will create both standardized and custom reports, conduct quantitative product and sales analysis, provide support for internal, retailer and consumer promotions, and assesses future needs and data integrity. The Sales Analyst will provide the organization with accurate, timely and actionable information and work with the Sales Managers to develop /maintain systems to support business decisions, drive harmonization, efficiencies and effectiveness. The Sales Analyst will provide support to Sales with detailed analytics, reporting and forecasting at POS, product and SKU levels in order to evaluate and manage the business at optimal levels for all assigned accounts. The Sales Analyst will support the demand planning process, driving improvements and forecast accuracy and requires significant interaction with the Sales Managers in future development of opportunity management and bottoms up forecasting beginning at the customer level for all assigned accounts. The Sales Analyst will ensure consistent communication occurs across the various stages of the process including new product introductions and end of life planning.

Responsibilities include but are not limited to:

· Produce various inventory reports that are sent to the assigned customers. Replenishment Manager on a monthly basis. Manage customer Inventory thru EDI data and Retail Link reports & the Replenishment Mgr.

· Provide/maintain POS reports for the retail accounts and specific commercial accounts with Zebra from EDI data and/or customer websites. Compare POS to Forecast
. Provide weekly and monthly reports to the Sales team, Marketing, President of Zebra Pen and Vice President of Sales, in addition to providing customized reports (and recommendations) in the D-365 systems and various customer websites. Visit partner websites to analyze Vendor DC and store on hand inventory levels. Have Monthly meetings with the Sales Managers to help increase our accuracy levels. Perform special tasks
· Work closely with all Sales Mgrs. for special requests, meetings, analyzing customer inventories, BTS, Promos, etc.
· Perform Commercial Market customer catalog analysis, perform Mass Market plan-o-gram analysis, utilize NPD data to highlight competitive items, price points, opportunity gaps and category trends
· Responsible for sales data integrity across various business platforms. Requires a keen ability to manage large data sets and recommend reports to enhance strategic insights steering the business
· Collect, analyze, evaluate and report data in order to increase sales productivity. Collect sales records and trends to evaluate performance. Analyze backorder report and discuss production issues with operations. Analyze the line of business operations (product lines, stores, inc.) to determine profitability and to establish a baseline for action and operational changes
· Use demand planning software (Smoothie) as the primary forecasting tool. Train new sales managers to use software efficiently. Reviews individual sales forecasts from sales managers, historical trends and develops composite monthly and annual sales projections by product line. Reconcile forecast variances, as they apply to the sales budget
· Assist management in developing and reviewing the sales budget and rolling sales forecast including sales to budget variance analysis. Coordinate the complete sales reporting and forecasting process for all sales channels (key accounts, products etc.). Communicate sales reporting and sales forecast to senior management
· Create multiple level forecast for assigned customers monthly (customer, item, sales manager) and evaluate current sales goals, interacting with sales, marketing, and operations to understand forecast drivers. Coordinate with sales managers and marketing on new product introductions and promotions
· Recommend items to discontinue on a bi-annual basis to Marketing
· Perform new item set up process for major accounts (pricing, descriptions, images, and overall product set up)
· Responsible for the monthly Forecast “Roll Up” which is divided up between Sales Managers. The report shows each Manager the difference between their Projected Sales vs. Actual Sales for the year for each month, the difference between Forecast percentage vs. Projected Sales, Actual Sales vs. Forecast, and Actual Sales vs. Projected Sales and it shows the company’s grand total of all of the above for the month and for YTD.
· Other duties as needed or assigned


· Ability to work cooperatively and collaboratively with all levels of employees to maximize performance, creativity, problem solving and results
· Demonstrated ability to retrieve complex data from internal systems to support on-going sales analysis activities
· Ability to perform complex analysis
· Ability to capture and document business and reporting requirements from multiple sources
· Ability to coordinate and manage simultaneous data analysis requests of varying size and scope
· 3-5 Years of Co-Managing experience
· Five plus years’ experience forecasting
· Experience with forecasting software and knowledge of demand planning principals
· Experience working with consumer-packaged goods and mass retailers a plus
· Budgeting
· Must have working experience for a sales driven, customer–focused business
· Perform analysis, organize data and create reports from various sources
· Ability to perform complex analysis
· Replenishment training preferred
· Light travel required
· Proficient in Microsoft Word, Excel, PowerPoint and Outlook. Working knowledge of Windows based operating system
· Knowledge with the internet through search engines for research
· Multi-tasking and coordinate project with changing priorities
· Excellent Communication skills written and verbal
· Strong understanding of the sales environment
· Knowledge and Understanding of P & L
· Strong Analytical skills
· Strong individual and group Presentation skills
· Ability to work independently and with a team
· Knowledge of Crystal reporting a plus
· EDI experience a plus
· Wal-Mart/Sam’s Retail Link a plus
· Experience in a sales driven, customer–focused business a plus
· Exposure to Axapta or similar ERP Software a plus
· Office Products Industry a plus
· College degree preferred

Updated – November 29, 2021

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