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Rapid Dry Ink Technology
Transparent Barrel to monitor Ink Supply
Grooved rubber grip reflects ink color

For the expressive creators of the world, the Sarasa Dry X20 Gel Retractable Pen line delivers noticeable color vibrancy and a flowing ink experience couple with Rapid Dry Ink (RDI) technology to promote a most pleasurable and confident creative or writing experience. Dries in less than a second on most surfaces. Ideal for the left-handed!

      • Rapid Dry Ink RDI) Technology dries in less than a second on most surfaces.
      • No Smears. No Smudges.
      • 14 Vibrant Ink Colors.
      • 0.5mm/0.7mm/1.0mm Point Size featuring RDI Technology
      • Ultra Glide Ink Performance
      • Left-Hander’s Best Friend
Weight .02 lbs
Dimensions .60 x .45 x 5.60 in
Point Size

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Pen Type

Barrel Type

Ink Technology

Has Grip

Country of Origin


48 reviews for Sarasa Dry X20 Gel Retractable Pen – RDI

  1. Rated 5 out of 5


    Superb pen! I’ve been looking for a great gel pen for lefties (like me) and this is the best I’ve found at the price. Lots of good details here – https://unsharpen.com/pen/zebra-sarasa-dry-x20-retractable-gel-pen/ as no one else mentions the grip dimension or weight! Tip: buy a big pack!

    • Zebra Support

      Thanks for your feedback! We are glad you are enjoying the Sarasa Dry X20 pens!

  2. Rated 5 out of 5

    susankvg (verified owner)

    It’s strange that some folks are having drying and running, smudging problems with these. I’m using the Sarasa retractable gel pens, 14 colors, and love them. I’ve stored them for months, will go pick one up and it starts right off. No drying up. I’ve used them until they are empty, never with a glop or running problem. The barrels have held up fine. I don’t get it. Maybe they fixed all the problems spoken of before I bought them 2 or so years ago. My most favorite colors of all are Cobalt, Forest, Navy, & Mahogany.

    • Zebra Support

      Hi Susan,
      Thank you for the great review! We are glad you are enjoying your Sarasa Dry X20 pens!

  3. Rated 4 out of 5

    Kristine Garland

    I see that I am having the same problem as many others have written. I love the pens too, but usually have an ink flow problem. With a full barrel of ink, and then it stops writing, or I can only write for so long and then it stops. I love these for grading papers.
    Also, I see the common response is to contact customer service. Has anyone contacted customer service? Have you been reimbursed or have your specific color of pen replaced?

  4. Rated 5 out of 5

    Ibrahim Akhtar Sheikh

    Really good pen. The ink comes out very smoothly and it feels good to write with it, but there is a downside, sometimes the ink starts clogging and it does not come out very smooth and nicely, so if you could make the ink a bit more flow-able it would be very nice.

  5. Rated 5 out of 5

    pnordquist (verified owner)

    These are my favorite pens, and I’ve been using them for many years. I use the black 0.7mm pen for daily journaling and also for writing music. The smooth flowing ink is great for quickly drawing musical notes.

  6. Rated 2 out of 5


    I really love these pens, but they only last about a week before they seem to run out of ink- even though it appears that there is much more left.

    • Zebra Support

      Hi Amy, Sorry you are dissatisfied with your recent purchase of the sarasa dry x20. Please email our customer service team at [email protected] so they can resolve this for you.

  7. Rated 3 out of 5


    I am a distributor of school supplies and office in Morocco, I sent mails to the official address, but still no answer. I wish to place an order for your products, thank you to communicate me the coordinates of the person who deals with the North Africa market.

    Best greetings


    • Zebra Support

      Please contact our customer service team so they can further assist you.

  8. Rated 2 out of 5

    Mark Robinson

    I have been using the Sarasa 1.0, .5 and .7 pens for awhile….all was fine until about one year ago when each one of them will stop working and the flow of ink completely stops. Sometimes, with vigorous shaking I can get the flow back. Other times, I just through the pen out. I work in a office of 10 people and they all are experiencing the same issues. We thought that it was an isolated issue with a certain lot manufactured, but same issue is recurring with new boxes purchased. I love the pens and the different sizes available, but am getting frustrated with this issue. Any help would be greatly appreciated or will need to move to another product line.

    • Zebra Support

      Hi Mark, Sorry you are dissatisfied with your recent purchase of the sarasa dry x20. Please email our customer service team at [email protected] so they can resolve this for you.

  9. Rated 3 out of 5


    I have black and blue Sarasa pens and I love them. However I think there may be something wrong with the point. I assume the ink slows down and I have to wait about a minute to write 13 letters and then wait again. This is really frustrating when I am making reviews for my exams and have a lot of writing to do.

    Does anyone have any tips?

    • Zebra Support

      Sorry you are dissatisfied with your recent purchase of the sarasa dry x20. Please email our customer service team at [email protected] so they can resolve this for you.

  10. Rated 5 out of 5


    I have been buying the Sarasa Gel Retractable pens multiple times a year, and using them to color-code my life, for about 15 years now. I’ve tried other colored pens and nothing has come close to these. The colors are vibrant and I love how quick they dry, I rarely get a smudge from them. I use them in my planner everyday! I’m kind of known by my colored pens by people at my work, and was known for them in high school as well. Please don’t ever stop making them!

    Only cons (that really have nothing to do with the pens themselves):
    – The plastic case they come in falls apart easy. I really like how it displays all of the pens making colors easy to find, but when it falls apart I have to put them in a pencil case. #firstworldproblems
    – Whenever there is a color change it throws off my whole color-coded system in my planner. Please only add colors, don’t change them.

  11. Rated 3 out of 5

    Ellie Miki

    Love the pens and am a loyal fan but hate that there are not refills in every color. Throwing away pen bodies is very wasteful

  12. Rated 1 out of 5


    I have a package of ten gel pens. They are so frustrating! Each time I start writing with any of these pens they start out smooth and wonderful and then it just slowly stops writing as though it has run out of ink. The pens are practically brand new, with the ink levels visibly high in each pen. It’s very frustrating and has ruined several documents.

    • Zebra Support

      Hi Sharyn, Sorry you are dissatisfied with your recent purchase of the sarasa dry x20. Please email our customer service team at [email protected] so they can resolve this for you.

  13. Rated 5 out of 5


    this pen is perfectly smooth. and the blue ink color is balanced blue. it doesn’t leave prints on the papers back so it is perfect for notebooks. it is really nice pen and nice experience.

  14. Rated 4 out of 5


    I love these pens and use them every day to help keep my notes organized. Please expand your refill colors!

  15. Rated 5 out of 5

    Wade (verified owner)

    Love the pens. Hate that you don’t have refills in all the colors. My wife is a lavender fiend but really likes the weight and smooth barrel of the Sarasa Grand. Please make your violet refills available for purchase. Hate to waste pen bodies. Especially when the violet pens never seem to be on sale.

    • Michael Wacewicz

      Hi Wade! Thanks for the feedback, we’ll pass it along to our product team! Everything off our site through the end of March is 20% off!

  16. Rated 5 out of 5


    Are you owner of zebra sarasa clip pen?

    • Michael Wacewicz

      Hi Amir, while Zebra Pen Japan sells the Sarasa Clip, Zebra US does not sell the Sarasa Clip in the US as of March 2018.

  17. Rated 3 out of 5

    Anab Roa

    I LOOOVE sarasa pens! And I love that I can use it until almost the very last ink. However, I’m giving a 3 star because refills are not available in all the colors I use. And since I am an everyday writer, I can use up the ink of a pen faster which means I need to buy again. But it doesn’t feel good to throw the pen receptacle when it’s still in very good shape and all I need is a refill…I hope you will provide refills for all the colors which will be benefecial to your avid customers like me + the environment.

  18. Rated 1 out of 5

    dlott02 (verified owner)

    Are there refills for the Sarasa Black 0.5 pens? I need the 0.5 for the paperwork I do. Please tell me there is a refill for them!

  19. Rated 3 out of 5

    dlott02 (verified owner)

    Was so excited to receive my pens! Love the Black 0.5 pen. But, after using it for only 2 days, ink is skipping in and out. I have to grab a scratch piece of paper to get flowing again. It would get 5 stars if I didn’t have this issue! Gave it 3 stars because the red and blue don’t seem to have this problem. Hate to have to get a refill after only 2 days!!!

  20. Rated 4 out of 5

    Divyani Chatterjee

    These are honestly one of my favourite pens but there are more colors available in other sites like Jetpens.com. I just want to be sure. Are there any other colors available other than the 14 mentioned above? Thanks

    • Michael Wacewicz

      Hi Divyani. Our Sarasa Retractable Gel pens only come in 14 colors. However, our friends at Zebra Japan sell the Sarasa Clip in a variety of different color options.

  21. Rated 3 out of 5

    John Tan

    Hi, I would like to point out that the sarasa dry is not availablw in singapore and msia and perhaps a few stores in these two places could cater to selling these!:)

    • Michael Wacewicz

      Hi John, we will give our international counterparts a heads up that there is interest in our Sarasa RDI in other countries. Thanks!

  22. Rated 1 out of 5

    April Ruhland

    I read so many amazing reviews about these pens, that I bought the assorted 14 pack of .7 mm without a second thought. I don’t know if they are old (is that even a thing?), or if it’s a fluke pack (based on the number of amazing reviews, I’m hoping it’s a fluke?), but many of the pens skip terribly. To the point that I wouldn’t even call it skipping anymore, but they act as if they have run out of ink. The ink flow completely stops until I’m basically just scratching the paper. Has anyone else had this problem? Continuing to write does not help. Help!

    • Michael Wacewicz

      Hi April. Please reach out to our customer service team at [email protected] and they will help you out. Thank you!

  23. Rated 5 out of 5

    Stuart Schwartz

    The Sarasa Gel Retractable pen is our choice for a fine writing implement; only problem is that when people write with a pen that we offer to them to complete forms they ask where they can buy them in New Zealand. After apologizing for not being able to name a supplier we offer our pen to them. It is because we love these pens and love sharing them that we are now essentially without except for the two we are using at the moment. Please accept our order and ship us the pack we seek to New Zealand. This would be very much appreciated! Life without our Black Sarasa pens will be quite miserable, penless and ‘write’ unbearable!

  24. Rated 3 out of 5


    I can’t give a rating yet – I have students using these pens for artwork. They have just started using them. The pens look like they will work great for what they want to do artistically. My question is. Are the Sarasa Zebra pens 0.7 Light fast. The students are using the many colors you have available. I hate to see the students create awesome artwork with these pens and then have them fade out in a couple years. What is the lightfast rating on these gel pens? Thanks Ann

    • Michael Wacewicz

      Hi Ann, due to Sarasa’s Rapid Dry Ink Technology, these pens are not acid free and archival quality, and may possibly fade over time. Have you tried our Sarasa Fineliner pens? They are available in 12 colors (soon to be 24!) and are fade resistant.

  25. Rated 4 out of 5


    I love my Sarasa .7 retractable gel pen. I buy retractable pens so that I can purchase refills and reduce my impact on the landfill. My favourite color is Cobalt, and I just discovered that refills are not available in this color. Is there a way to get cobalt refills? It’s really the only color I buy, and I would rather get refills than throw the entire pen away.

  26. Rated 5 out of 5


    I cannot leave a review that expresses how much I adore your f-series pens. I have never loved another pen more… BUT the Sarasa ones come in so many more colors!!! Will the refills fit into an f-series?

    • Michael Wacewicz

      Hi Hannah, the Sarasa refills are not compatible with our F-series ballpoint pens. If you’re looking for a Steel gel pen, I suggest trying our G-301 retractable gel pen. The same pen body you love of the f-301, with the bold, crisp lines of a gel pen.

  27. Rated 5 out of 5

    steve caron

    I want access to these pens. They are amazing.

  28. Rated 5 out of 5

    steve caron

    I’ve been using the 0.7 in red and blue for over 6 years through school and my job. I can no longer find them anywhere in Spokane WA. Have they been discontinued or is distribution causing this problem? I really need them.

    • Michael Wacewicz

      Hi Steve, we have not discontinued our Sarasa RDI gel pens and they are available to purchase on our website here. If you are interested in purchasing them in store, check out our Where To Buy page at the bottom of our site. Thanks!

  29. Rated 5 out of 5


    Awesome pen

  30. Rated 1 out of 5


    I do not have a review because I cannot purchase one of your pens. I want a SARASA pen in green ink with a .05 tip. Does anyone sell these ? Where are they ?

    • Michael Wacewicz

      Hi Jerry, currently the Sarasa is only available in 0.5mm point size in Black, Blue, and Red. Thank you for your interest! We will pass it along to our product development team.

  31. Rated 1 out of 5


    Awful pens. Unless you keep them upright 24/7 they dry out too fast. I’m a student so I usually keep my pens in my backpack and they always stop writing mid-sentence because the ink dries on the tip. So disappointing that I wasted precious dollars on this crap.

    • Michael Wacewicz

      Hi Anna. Sorry to hear that! Please fill out the contact form at https://www.zebrapen.com/contact-us/ and a customer service representative will be in touch with you shortly. Thank you.

  32. Rated 5 out of 5


    Damn I’m in love with the Sarasa Series. Using it since forever. Its been almost 6 years when I bought my first one. And something is just so special about it. Never loved writing so much. <3

    • Michael Wacewicz

      Thanks for being a fan! We like the Sarasa too.

  33. Rated 4 out of 5

    Sandra owens

    As others have said – some of the pens run out of ink VERY FAST. Have also had some that have “bled” all over the bottom of the container that they r in. However they still continue to b my favorite pen. Where else except KMart can u purchase them- KMart is not handy and there r few KMarts left and they don’t always have them in stock – wasted trip!!!

  34. Rated 5 out of 5


    I am immediately impressed with the Zebra SARASA Gel Pen! I stumbled upon one of these while walking to the library and the exterior just caught my eye. At first I was assuming it was some kind of Brown, or maybe some kind of Red, or some kind of Red/Brown hybrid…like Mahogany(really!, this one was on the tip of my tongue). And so, I decided to search, and Eureka!, I think I’m a fan.

  35. Rated 1 out of 5

    Linda Grant

    I want to be able to buy the 0.7 blue pens that I have been buying for years – at Staples. Not thin. Not wide. Just as the 0.7 pens were.

  36. Rated 1 out of 5

    Linda Grant

    For years, I have used the 0.7 pen in blue, and, fewer, in red. I used the blue every day and was loyal to the brand. I, recently, bought a ‘package’ of new blue pens (0.7) knowing that I would continue to enjoy them. If I knew what these new pens were like I would not have bought them. These pens write thick/wide – not what I want – not what I need. I know the 0.5 writes thin … I’m not looking for thin. That’s good for accounting – fine detail. Should you make 0.7 pens as they were – I’d appreciate knowing. Or, if there is some old stock – in good shape – I would be interested to know.

  37. Rated 3 out of 5


    My three star rating is due to the fact that the pens in every colour except the black keep jamming up. They work beautifully for a few lines but then, despite the ink being fresh and full, it fades out and won’t write anymore! What can I do to get them going again or avoid this problem? I LOVE these pens and really want to be able to use all the colours but find that aside from the black and sometimes the red or pink they have all had this problem. Pink, green, blue, port, purple etc. It is heartbreaking that I have spent so much money and had to toss out pens because they won’t work consistently and I need a pen that works so my work notes are consistent.

  38. Rated 2 out of 5

    Tms Caca

    Where i can buy the refill of 0.5 pen at Malaysia?

  39. Rated 5 out of 5

    Sandra owebs

    LOVE the SARASA gel pens. Usually like a bold line but your 0.7 pen fills the bill nicely. My FAV pen BUT the only place I can find them is at Kmart. Where else are they available?????

  40. Rated 1 out of 5


    Leaked everywhere.
    I got this Sarasa 0.7mm as a single pen in Violet. Just started using about a week ago. Left it on my office desk upright for 36 hours in a ceramic mug with a few other pens and highlighters and it is full of purple ink. Was dripping ink out the end, when I picked it up, and got a large spot on my clothes. Not a fun way to start a busy work day. (It was not left clicked out, it was retracted).

  41. Rated 5 out of 5


    Why doesn’t staples sell the pens anymore?

  42. Rated 4 out of 5


    We use SARASA 0.7 pens in our office and really like it. Which refill can we use to reduce my impact on the environment?

    • Michael Wacewicz

      Hi Mylene. We’re glad you like our Sarasa gel pens. The Sarasa gel pens fit the JF Refill.

  43. Rated 5 out of 5

    Jerry Bankston

    I like SARASA pens, but have not been able to find my favorite color “PORT”, which used to be available at Staples Office Supply. Is the “PORT” color still manufactured?

  44. Rated 5 out of 5


    Very smooth writing pen at a great price. Now if only the same technology could make its way to the G301 Refills(Hint! Hint!)

  45. Rated 5 out of 5

    Slaingod (verified owner)

    Great pens. I typically use the Sarasa roller ball pens. I tend to use these pens for art and inking drawings. I have tested dozens of pens and inking. Even custom combinations of inks, nibs, cartridges. Nothing beats Sarasa.

    The black is a very… super black. Nothing but India Ink even comes close. Flow is outstanding and controllable. With a 0.7 mm, I can typically achieve line widths of 0.3 or less. Despite the ink being low viscosity, I do not have issues with bleed. I can usually produce very fine sharp lines and no bleed through even with the lightest of paper. I do however have problems with smudging if I am not careful. I do tend to run the pens dry fairly quickly as well. But I tend to use them for shading and use them for lots of line work.

    I’m excited to test the Sarasa Porous Pens.

    Also, I have a request if this is a forum for such a thing. I also use brush pens, such as and particularly, Pentel FP5M and FRH. Though I tend to use my own ink (Speedball Super Black India Ink). The brushes are not too bad. Just and idea maybe.

    Keep up the great work!

    • Joyce Chan

      Hi Scott,

      Thanks so much for your positive feedback, we’re glad to hear that you’re enjoying the Sarasa retractable gel pens! Sarasa Porous Pens will be launched shortly and brush pens may very well be the next frontier for our Creative line :). We appreciate you taking the time to leave positive feedback and wish you a happy new year!

      The Zebra Pen Team

  46. Rated 5 out of 5


    Excellent pen. Very smooth. Ink begins flowing immediately without drag. Only wish that the blue ink was lighter and more vibrant. The blue is dark like some other gel pens and very close to black. I review and mark up documents and would like a blue ink that easily stands out compared to black print and even other blue pens.

  47. Rated 1 out of 5

    Pang yuhong

    I’m a students who favorite sarasa 0.5 blue pen very much ! But I can’t any refill in Malaysia outlet ..

  48. Rated 4 out of 5

    John (verified owner)

    Great pen. Smooth writing, good ink penetration into the paper. Excellent choice of colors. Two problems though – 1. the refills are not available in all colors. 2. the pens run out of ink too fast. Perhaps a bigger ink reservoir? These are my favorite gel pens.

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