Career Opportunities

Career Opportunities

For over a century Zebra Pen has supplied the world with the highest quality writing instruments and marking instruments. We are a world leader in innovation and have dedicated ourselves to excellence.

Zebra has a long history of employing dedicated, innovative and motivated employees. We pride ourselves in our quality standards both in our product line and with our people.

Zebra offers a challenging environment where your talents as a leader in Marketing, Office Support, Sales and other key departments will improve and grow as we grow our business.

We are always looking for new, innovative and creative ideas. Looking for career opportunities? If you are interested in joining our team you can submit your resume with cover letter and salary requirements to [email protected] or 242 Raritan Center Parkway Edison, NJ 08837 Attn: Human Resources. Please reference the position title in the subject of your email.

 
Zebra Pen Corporation – Open Position

About Us

Zebra Pen Corp. is a leading manufacturer of writing instruments in the school, home, and office industries.  Zebra Pen was founded 1982 as an independent corporation wholly owned by Zebra Co. Ltd., of Tokyo, Japan.

The name Zebra is as unique as the products we sell.  Zebra Pen Corporation offers a full line of writing instruments including ball point pens, highlighters, mechanical pencils, gel rollerballs and correction pens.

At Zebra Pen, we pride ourselves in quality, innovation, and value.  We stand behind our name and guarantee satisfaction and ultimate writing performance.

EDI Administrator | Edison, NJ
The Electronic data interchange (EDI) Administrator will ensuring smooth transitions when changes or maintenance are required. This role is responsible for handling inbound/outbound documents, conducting auditing, handling relevant documents, and networking with partners.  The EDI Administrator will serve as the initial contact for troubleshooting inquiries, monitoring document transmissions, and identifying opportunities to improve relevant processes. The EDI Administrator will develop, maintain, and coordinate the flow of EDI transactions from source to target, ensuring timely and accurate exchange of order, shipment, invoice and other related documents for US and Canada locations. The EDI Administrator will also provide IT Help Desk support to end users on a variety of issues.

Responsibilities include but are not limited to:

  1. Address Trading Partner and internal Customer Service inquires, support planning, testing and deployment of new documents.
  2. Monitor receiving/sending of EDI documents, perform troubleshooting to resolve content issues and related problems.
  3. Ensure inbound/outbound documents are processed through all stages of EDI and Dynamics AX ERP (i.e., EDI Van to AX Order Processing, DC Shipment through ASN and Invoicing)
  4. Manage support calls/tickets, providing technical support to resolve issues and maintain all processes to manage all inbound and outbound data.
  5. Coordinate with internal staff to remediate business application issues.
  6. Partner with software vendor teams as needed for project planning and issue resolutions.
  7. Review daily alerts, notifications, and reports that require necessary action on errors or exceptions.
  8. Access 3rd party EDI service provider sites to research and resend documents as required.
  9. Prepare process and manage EDI trading partner implementations to meet the TP’s requirements.
  10. Manage communication with EDI vendor while assisting and coordinating all phases of implementation including the design of all new EDI documents.
  11. Train customer service in the use of EDI related tools and reports.
  12. Coordinate with Trading Partners to maintain effective EDI relationships and provide support to all internal departments and vendors.
  13. Monitor daily EDI events, performing investigations on issues with data, analyze chargebacks and come up with permanent solutions by working with appropriate team members.
  14. Document prioritize and track user request using Help Desk software.
  15. Troubleshoot and resolve first tier end user problems including software/hardware issues.
  16. Assist Systems administrator in setting up laptops and desktops.

Requirements:

  • Minimum of 3-5 years’ experience with EDI Administration
  • EDI Mapping for documents such as 850,875,810,880,856,997,855,860,etc.
  • Knowledge of commonly used concepts, practices, and procedures, within IT field
  • Excellent oral and written communication skills
  • Ability to multi-task and manage projects and changing priorities
  • Relies on experience and judgment to plan and accomplish goals
  • Proactive, responsible with a positive attitude
  • Familiarity with Cloud Based systems
  • Office 365
  • Windows 10
  • Strong Analytical skills
  • Strong Presentation skills
  • Ability to work independently and with a team
  • Ability to identify and solve problems
  • Good organization skills.
  • Server 2012/2016 user administration
  • PC Troubleshooting
  • Basic Network troubleshooting of Wan/Lan and Vlan environments.
  • ISO9000, SOX and PCI certification process a plus.
  • VMWare ESXI/Vcenter Server a plus
  • Printer/Copier maintenance
  • Dynamics AX ERP a plus.
  • Knowledge of computer logic and methodology in order to perform task listed under principal duties and responsibilities
  • Ability to provide customer with outstanding customer care and service at all times
  • Ability to work cooperatively and collaboratively with all levels of employees to maximize performance, creativity, problem solving and results
  • A certain degree of creativity and latitude is required
  • College degree preferred

 

Project Manager | Edison, NJ

The Project Manager is responsible for the coordination and completion of customer driven projects. Oversees all aspects of customer-driven projects, sets deadlines, assigns responsibilities, monitors and summarizes progress of customer projects. The Project Manager prepares reports for upper management regarding status of projects, formulates policies for the direction of daily customer project priorities in Monterrey Mexico.  The Project Manager plans for the use of materials and human resources and is the Liaison between Monterrey and Zebra US for customer projects.  Familiar with a variety of the field’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks.  A wide degree of creativity and latitude is expected.

Responsibilities include but are not limited to:

  1. Liaison between Monterrey and New Jersey – Communicate with all departments to assure completion of customer-driven projects.
  2. Establish policies and procedures relating to material development and time lines needed for project completion with Marketing, Sales, Ops, and Monterrey
  3. Analyze detailed reports for next plan of action
  4. Monitor progress of all projects, forecast increases, and any changes that will require special attention. (Reporting – Tracker). Hold regular monthly or weekly meetings as needed with all relevant staff (Marketing, Sales, Monterrey, and other departments as needed) to “track” progress of customer projects and report any deviation to plans.
  5. Manage materials and department activities for customer projects and other tasks related to the completion of projects (Includes coordinating information and reporting facts relating to customer project expectations and results from Marketing and Sales)
  6. Participate in weekly marketing meeting to discuss new projects
  7. Coordinate with vendors, Sales, Marketing, and Monterrey as needed to expedite time sensitive materials and labor as situation dictates
  8. Other duties as needed or assigned

Requirements:

  • 3 + years Project Manager/Operations
  • Excellent Communication skills
  • Must have working experience for a sales driven, customer–focused business
  • P & L Responsibilities
  • Budgeting
  • Proficiency in MS Word, Excel, PowerPoint
  • Working knowledge of windows-based operating system
  • Ability to Multi-task
  • Strong Analytical skills
  • Strong Presentation skills
  • Ability to work independently and with a team
  • Packaged goods experience
  • International Travel 5 %
  • Exposure to Microsoft Dynamics Axapta
  • Office products industry a plus
  • Multi Lingual – Spanish a plus
  • College degree preferred
  • Ability to work cooperatively and collaboratively with all levels of employees to maximize
    performance, creativity, problem solving and results.

 

Updated – February 19, 2019