FAQ
Q. Where can I buy Zebra products? Can I purchase products directly from Zebra Pen Corp.?
A. Zebra Pen products can be purchased at all Office Superstore locations, Major Mass Market stores, Independent Office Product Dealers and most anywhere office or school supplies are sold. You can also visit our Online Store to purchase refills and any other Zebra Pen product.
Q. Which pens are refillable?
A. For a complete list of refillable products and Zebra refills, please click here
Q. Can I use only Zebra lead to refill my pencils?
A. All Zebra Pen mechanical pencils use 0.5mm, 0.7mm and 0.9mm lead for ultimate performance.
Q. Does Zebra sell parts for their products, such as caps or barrels?
A. We do not sell product parts other than refills and eraser replacements.
Q. Where can I get a Zebra catalog?
A. Contact a customer service representative at Zebra Pen Corp. by emailing them at zebrainfo@zebrapen.com
Q. Does Zebra offer environmentally friendly products?
A. Yes, Zebra has a complete line of “Eco” products that are made from over 70% post-consumer waste materials. For more information please click here
Q. What is post-consumer waste?
A. Post-consumer waste is simply the garbage that individuals routinely discard. The Zebra Eco line of products uses these discarded goods to create various components of the writing instrument. Some of the waste products that are used to develop the Eco writing instruments are cell phones, battery cases, car headlights and compact disc cases.
Q. Do Zebra’s Eco products meet the same quality standards as Zebra’s other branded items?
A. Yes, Zebra’s Eco products perform up to the same quality standards that Zebra uses for all other products.
Q. Does Zebra Pen Corp. guarantee their products?
A. Zebra Pen Corp. guarantees the performance of their writing instruments. If your writing instrument fails to perform properly, please return it to Zebra Pen Corp. for repair or replacement. Guarantee is void in the event of abuse or physical damage. Please send to: 242 Raritan Center Parkway, Edison, NJ 08837 Attn: Customer Service.
Q. How do I obtain a Material Safety Data Sheet (MSDS Sheet)?
A. Contact a customer service representative at Zebra Pen Corp. by emailing them at zebrainfo@zebrapen.com
Q. Does Zebra Pen have a Bid Department?
A. Yes. You can contact the bid administrator by emailing them at zebrabids@zebrapen.com